Support and feedback

Get support for Camunda or send us your feedback via the following channels.

	Bugs and feature requests	Send us your bug reports and feature requests via the Camunda community forum or Camunda Developer Hub.
	Community	We encourage everyone to participate in our community via the Camunda community forum, where you can exchange ideas with other Camunda users and Camunda employees. For all other Camunda community programs and resources, visit the Camunda Developer Hub.
	Sales/other	Contact us with sales inquiries, information about Camunda 8 performance and benchmarking, or any other queries not covered by the other channels.
	Security issues	For security-related issues, see security notices for the most up-to-date information on known issues and how to report a vulnerability so we can solve the problem as quickly as possible. Do not use GitHub for security-related issues.
	Support and feedback	Request support or send feedback via Jira by following our Enterprise support process. You can also find feedback and support options in the Help Center or Camunda community forum.

Need more help? Try Ask AI on the bottom-right of this page to open our AI-powered smart docs. Using developer docs, forum posts, and product blogs from the last year, responses are generated by combining various sources to formulate the best possible answer to your question.

Locate your Camunda 8 credentials

Need help finding your Camunda 8 credentials? Submit a Help Request to obtain your credentials:

1. Log in to Jira.
2. Click Create in the navigation bar at the top of the page. This launches a Create Issue pop-up.
3. In the Issue Type field, select Help Request.
4. In the Help Request Type field, click the option that reads I need the credentials for downloading Camunda.
5. In the Summary and Description fields, I need the credentials for downloading Camunda will populate by default.

   

6. (Optional) Add more details, such as the priority level or authorized support contacts.
7. Click Create at the bottom of the pop-up Create Issue box.
8. Once these steps are completed your request is generated.

tip

For more information on how to submit a self-service help request, see the Camunda support guide.