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Version: 8.6

Email Connector

The Email Connector is an outbound Connector that allows you to connect your BPMN service with any email POP3, IMAP or SMTP server.

Prerequisites​

To use the Email Connector, you must have an SMTP, POP3 or IMAP server available to connect to.

note

Use Camunda secrets to avoid exposing your sensitive data as plain text. See managing secrets.

Authentication​

You can authenticate to a mail server as follows.

Simple Authentication​

This method allows the user to connect to any SMTP, POP3 or IMAP server using an email address and password.

ParameterDescription
usernameEnter your full email address (for example, user@example.com) or the username provided by your email service. This is used to authenticate your access to the mail server.
passwordEnter the password for your email account. Keep your password secure and do not share it with others.

POP3​

The Post Office Protocol version 3 (POP3) is an Internet standard protocol used by local email clients to retrieve emails from a remote server over a TCP/IP connection. POP3 allows users to download messages from their email server to their local computer, where they can be read, managed, or archived even without an internet connection. It operates on a simple download-and-delete model, meaning emails are typically removed from the server once they are retrieved.

FieldDescription
POP3 hostThe host URL of the POP3 server.
POP3 portThe host port of the POP3 server.
Cryptographic protocolDefines how the connection to the server is secured, TLS, SSL or None. Default is typically TLS.

List Emails​

Allow users to fetch a list of emails from the INBOX folder, with customizable sorting and limitation options.

Parameters​

ParameterDescription
Max Emails to readSpecify the maximum number of emails to retrieve. This parameter determines the cap on the number of emails the task will return.
Sort emails by

Choose the field by which to sort the emails. Supported sorting fields are:

  • Sent date: Sorts emails by the date and time they were sent.
  • Size: Sorts emails by the size of the email.

Sort order

Define the sort order:

  • ASC: Ascending order, from the oldest or smallest value to the most recent or largest.
  • DESC: Descending order, from the most recent or largest value to the oldest or smallest.

Sorting and Limiting Behavior​

Emails are initially sorted based on the specified sorting field and order. The list is then limited to the number of emails as defined by the Max Emails to read parameter. For example, if you sort by Sent date in descending order (DESC) with a limit of one email, the task will return the most recently sent email.

Response Structure​

The task returns a list of emails in JSON format. Each email object contains the following information:

  • messageId: A unique identifier for the email message.
  • fromAddress: the email addresses of the sender.
  • subject: The subject line of the email.
  • size: The size of the email (in bytes).

Example Response​

Example of a returned JSON array:

[
  {
    "messageId": "RandomId",
    "fromAddress": "msa@communication.microsoft.com",
    "subject": "Example",
    "size": 99865
  },
  {
    "messageId": "RandomId2",
    "fromAddress": "example@camunda.com",
    "subject": "Example",
    "size": 48547
  }
]

Read Email​

Retrieve the contents of an email, using the unique messageId associated with the email message.

danger

Reading an email using POP3 protocol will delete the email

Parameters​

ParameterDescription
MessageIdThe identifier of the email message you wish to read. Provide this to locate and return the specific email.

Response Structure​

The task returns a JSON object containing detailed information about the email:

  • messageId: The unique identifier corresponding to the email message.
  • fromAddress: the email addresses of the sender.
  • headers : A list containing the email's headers
  • subject: The subject line of the email.
  • size: The size of the email in bytes.
  • plainTextBody: The plain text version of the email's content.
  • htmlBody: The HTML version of the email's content, provided it exists.
  • receivedDateTime: the email's reception datetime

Example Response​

Below is an example of the JSON response returned when a specific email is read:

{
  "messageId": "MessageId",
  "fromAddress": "example@camunda.com",
  "subject": "Example Subject",
  "size": 99865,
  "plainTextBody": "Any text content",
  "htmlBody": "<html>Any Html Content</html>",
  "headers": [
    {
      "header": "header1",
      "value": "example"
    },
    {
      "header": "header2",
      "value": "test"
    }
  ],
  "sentDate": "2024-08-19T06:54:28Z"
}

Delete Email​

Delete (remove) an email from the server, using the specific messageId assigned to the email message.

Parameters​

ParameterDescription
MessageIdThe identifier of the email message to delete.

Response Structure​

After the deletion task is performed, a JSON object is returned to confirm the action:

  • deleted: A boolean value that indicates whether the deletion was successful (true) or not (false).
  • messageId: The identifier of the email message that was attempted to be deleted.

Example Response​

The following JSON response shows the result of a successful deletion request:

{
  "deleted": true,
  "messageId": "MessageId"
}

Search Emails​

Enable users to perform advanced searches within an email inbox, by constructing a criteria-based query using a JSON object. Supports complex queries that can combine multiple conditions using logical operators.

Parameters​

A search query is represented as a JSON object. The following is an example of a JSON object that represents a search criteria using an AND and OR operator to combine multiple conditions:

{
  "operator": "AND",
  "criteria": [
    {
      "field": "FROM",
      "value": "example@camunda.com"
    },
    {
      "operator": "OR",
      "criteria": [
        {
          "field": "SUBJECT",
          "value": "urgent"
        },
        {
          "field": "SUBJECT",
          "value": "important"
        }
      ]
    }
  ]
}

This example query returns emails from "example@camunda.com" with a subject containing either "urgent" or "important".

A simpler query without logical operators might look like the following example:

{
  "field": "FROM",
  "value": "example@camunda.com"
}

Search supports the following logical operators:

  • AND: Returns emails that match all the specified criteria.
  • OR: Returns emails that match any of the specified criteria.

The following email fields can be used to set search criteria:

  • BODY: The content of the email body.
  • SUBJECT: The subject line of the email.
  • FROM: The email address of the sender.
note

When using an operator such as AND or OR, you must also define a criteria array. This array contains the individual conditions that the search will evaluate against the emails. Each condition within the criteria array is itself a JSON object with a field and a value.

  • If an operator is set, the criteria array must also be defined.
  • Each criterion within the criteria array is applied to the specified field based on the value associated with it.

Example Response​

The following is an example of a returned response:

[
  { "messageId": "MessageId", "subject": "Important" },
  { "messageId": "MessageId2", "subject": "Urgent" }
]

SMTP​

Simple Mail Transfer Protocol (SMTP) is the standard communication protocol for sending emails across the Internet. It facilitates mail transfer from a client's email application to the outgoing mail server and between servers for relaying email messages to their final destination. SMTP operates on a push model, where the sending server pushes the message to the receiving server for delivery to the appropriate mailbox.

FieldDescription
SMTP hostThe host URL of the SMTP server.
SMTP portThe host port of the SMTP server.
Cryptographic protocolDefines how the connection to the server is secured, TLS, SSL or None. Default is typically TLS.

Send Email​

Allow users to send an email from the connected email account.

Parameters​

ParameterDescription
FromSpecify the sender's email address(es). This can be a single email address (for example, 'example@camunda.com'), a comma-separated list of addresses, or a Friendly Enough Expression Language (FEEL) expression returning a list of email addresses (for example, =["example@camunda.com"]).
ToDefines the email recipient(s). Similar to the From parameter, this can be a single email address, a comma-separated list, or a FEEL expression (for example, =["example@camunda.com"]).
Cc(Optional) Specify the email address(es) to include in the Carbon Copy (CC) field. The format is the same as the From and To fields, and can include a single address, a list, or a FEEL expression.
Bcc(Optional) Specify the email address(es) to include in the Blind Carbon Copy (BCC) field. It follows the same format as the CC field and ensures that BCC recipients are not visible to other recipients.
SubjectThe email subject line.
EmailThe main content of the email.
info

To learn more about Friendly Enough Expression Language (FEEL) expression, see what is FEEL?.

Response Structure​

Upon successfully sending the email, the following JSON response is returned:

  • subject: Echoes back the subject of the sent email.
  • sent: A boolean value indicating the success status of the email being sent (true for success, false for failure).

Example Response​

The following is an example of a successful send email operation:

{
  "subject": "Example Subject",
  "sent": true
}

In this response:

  • sent: true confirms that the email with the specified subject "Example Subject" was successfully sent.
  • sent: false indicates the email failed to send.

IMAP​

The Internet Message Access Protocol (IMAP) is a protocol used by email clients to access messages stored on a mail server, allowing users to view and manage their emails from multiple devices. Unlike POP3, IMAP supports both online and offline modes, synchronizes email across devices, and allows manipulation of mailboxes (create, delete, and rename) as well as messages (read, delete, or flag) directly on the server.

FieldDescription
IMAP hostThe host URL of the IMAP server.
IMAP portThe host port of the IMAP server.
Cryptographic protocolDefines how the connection to the server is secured, TLS, SSL or None. Default is typically TLS.

List Emails​

Allow users to fetch a list of emails from a specified folder, with customizable sorting and limitation options.

Parameters​

ParameterDescription
Max Emails to readSpecify the maximum number of emails to retrieve. This parameter determines the cap on the number of emails the task will return.
Sort emails by

Choose the field by which to sort the emails. Supported sorting fields are:

  • Sent date: Sorts emails by the date and time they were sent.
  • Size: Sorts emails by the size of the email.

Sort order

Define the sort order:

  • ASC: Ascending order, from the oldest or smallest value to the most recent or largest.
  • DESC: Descending order, from the most recent or largest value to the oldest or smallest.

Folder(Optional) the folder to list emails from, default is INBOX. For subfolders, use . or / separated path (ex: inside/folder or inside.folder)

Sorting and Limiting Behavior​

  • Emails are initially sorted based on the specified sorting field and order.
  • The list is then limited to the number of emails as defined by the Max Emails to read parameter.

For example, sort by Sent date in descending order (DESC) with a limit of one email, to return the most recently sent email.

Response Structure​

The task returns a list of emails in JSON format. Each email object contains the following information:

  • messageId: A unique identifier for the email message.
  • fromAddress: the email addresses of the sender.
  • subject: The subject line of the email.
  • size: The size of the email in bytes.

Example Response​

Example of a returned JSON array:

[
  {
    "messageId": "RandomId",
    "fromAddress": "msa@communication.microsoft.com",
    "subject": "Example",
    "size": 99865
  },
  {
    "messageId": "RandomId2",
    "fromAddress": "example@camunda.com",
    "subject": "Example",
    "size": 48547
  }
]

Read Email​

Retrieve an email's details based on the specified messageId.

Parameters​

ParameterDescription
MessageIdThe unique identifier of the email that must be read.
Folder(Optional) Specifies the folder from which the email should be retrieved. If not provided, the default folder is INBOX. For subfolders, use . or / separated path (ex: inside/folder or inside.folder)

Response Structure​

The task returns a JSON object containing detailed information about the email:

  • messageId: The unique identifier of the email message.
  • fromAddress: The email addresses of the sender.
  • headers : A list of the email headers.
  • subject: The subject line of the email.
  • size: The size of the email (in bytes).
  • plainTextBody: The plain text version of the email content.
  • htmlBody: The HTML version of the email content, if it exists.
  • receivedDateTime: The date and time the email was received.

Example Response​

The following JSON structure shows an expected response after a successful email retrieval:

{
  "messageId": "MessageId",
  "fromAddress": "example@camunda.com",
  "subject": "Example Subject",
  "size": 99865,
  "plainTextBody": "Any text content",
  "htmlBody": "<html>Any Html Content</html>",
  "headers": [
    {
      "header": "header1",
      "value": "example"
    },
    {
      "header": "header2",
      "value": "test"
    }
  ],
  "sentDate": "2024-08-19T06:54:28Z"
}

Delete Email​

Delete an email from a specified folder, using the email's unique messageId.

Parameters​

ParameterDescription
MessageIdThe identifier of the email message to delete.
Folder(Optional) Specifies the folder from which the email should be deleted. If this parameter is not supplied, the default folder is assumed to be INBOX. For subfolders, use . or / separated path (ex: inside/folder or inside.folder)

Response Structure​

The task provides a JSON object in the response, indicating the outcome of the deletion request:

  • deleted: A boolean value that signifies whether the email was successfully deleted (true) or not (false).
  • messageId: Reiterates the messageId of the email that was targeted for deletion.

Example Response​

The following is an example of the JSON response confirming successful email deletion:

{
  "deleted": true,
  "messageId": "MessageId"
}

Search Emails​

Enable users to perform advanced searches within an email inbox by constructing a criteria-based query using a JSON object. Search supports complex queries that can combine multiple conditions using logical operators.

Parameters​

A search query is represented as a JSON object. Below is an example of a JSON object that represents a search criteria using an AND and OR operator to combine multiple conditions:

  • Folder: (Optional) Specifies the folder from which the email should be deleted. If this parameter is not supplied, the default folder is assumed to be INBOX. For subfolders, use . or / separated path (ex: inside/folder or inside.folder)
  • Criteria: See below
{
  "operator": "AND",
  "criteria": [
    {
      "field": "FROM",
      "value": "example@camunda.com"
    },
    {
      "operator": "OR",
      "criteria": [
        {
          "field": "SUBJECT",
          "value": "urgent"
        },
        {
          "field": "SUBJECT",
          "value": "important"
        }
      ]
    }
  ]
}

This example query returns emails from "example@camunda.com" with a subject containing either "urgent" or "important".

A simpler query without logical operators might look like the following example:

{
  "field": "FROM",
  "value": "example@camunda.com"
}

Search supports the following logical operators:

  • AND: Returns emails that match all the specified criteria.
  • OR: Returns emails that match any of the specified criteria.

The following email fields can be used to set search criteria:

  • BODY: The content of the email body.
  • SUBJECT: The subject line of the email.
  • FROM: The email address of the sender.
note

When using an operator such as AND or OR, you must also define a criteria array. This array contains the individual conditions that the search will evaluate against the emails. Each condition within the criteria array is itself a JSON object with a field and a value.

  • If an operator is set, the criteria array must also be defined.
  • Each criterion within the criteria array is applied to the specified field based on the value associated with it.

Example Response​

The following is an example returned response:

[
  { "messageId": "MessageId", "subject": "Important" },
  { "messageId": "MessageId2", "subject": "Urgent" }
]

Move Email​

Enable users to transfer an email from one folder to another, streamlining inbox organization.

Parameters​

ParameterDescription
MessageIdThe identifier of the email that needs to be moved.
Source folder(Optional) The folder from which the email will be moved. If not specified, the default is INBOX. For subfolders, use . or / separated path (ex: inside/folder or inside.folder)
Target folderThe destination folder where the email is placed. To specify a new folder or a nested hierarchy, use . or / separated path (for example, 'Archive/test' or 'Projects.2023.January'). The system automatically creates any non-existent folders in the path.

Response Structure​

Upon successful completion of the move operation, the response contains a JSON object with the following details:

  • messageId: The messageId of the email that was moved.
  • from: The source folder from which the email was moved.
  • to: The target folder to which the email has been moved.

Example Response​

The example below shows the expected JSON response after an email has been successfully moved:

{
  "messageId": "VE1P191MB1101730EEA31B2FEAB320143919A2@VE1P191MB1101.EURP191.PROD.OUTLOOK.COM",
  "from": "INBOX",
  "to": "TEST"
}